Tuesday, 15 June 2010

My camera has packed up, it keeps locking the shutter and saying error 30. If I turn it off then on again it works but it's not perfect. So I took it back to Jessop's and they sent it off for repair. After a couple of weeks I got an estimate for repair for £447!!! Obviously I wasn't happy as it's still under warranty. So I'm on the phone to Jessop's who tell me the repair agent (Thomas photographic) say it's due to it having a hard life and being knocked heavily or dropped and give me the number of the repairer to contact myself. When I rang them they tell me it's due to corrosion inside, so it appears they can't make up their minds. I was on the phone for about ten minutes and this guy's saying I'm not their customer so they won't deal with me and I have to go back to Jessop's, anyway I must have annoyed him by being persistent as he hung up!!! I'll keep you posted, expect me to get annoyed and swear a lot before this is sorted out!

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